Facilities management outsourcing case studies

Over time, however, priorities have changed as corporate motives shifted to cost control and reduction as a driver for outsourcing.

Company leadership recognized the need to consolidate the supplier base and implement standards—a common objective for first-generation outsourcing programs. Over the last few years hundreds have been severely sickened and dozens killed by deadly bacteria that proliferates in water systems like the cooling towers used in conjunction with large HVAC systems.

Where does this leave the discussion about quality, which continues to be a pressing issue for facility managers? The plan called for a single supplier to assume responsibility for all facilities management soft services and maintenance and engineering services for all non-manufacturing space in North America, including Costa Rica.

Journal of Facilities Management

Hershey Medical Center has been implementing a multiphase energy efficiency program. Occasionally they faced a customer or executive population that was reluctant to outsource because they feared loss of quality service.

In seeking more leverage in facilities management, the company needed direction and guidance in devising an optimal go-to-market approach for the full outsourcing and supplier consolidation initiative.

Articles & Case Studies

Quality also was an important consideration, although it fell a little further down on the priority list. What once was a discussion about improving or stabilizing quality service quickly shifts to one about cost reduction and cost control.

While it may seem clear that labs would be a great place to start when looking to go greener and reduce energy Facilities management outsourcing case studies, the difficulty of doing so without sacrificing safety can often pose a roadblock.

Case Studies

Ensuring the accuracy and completeness of this core data proved critical in ensuring a smooth transition, with no disruption to existing operations.

The reality of the present is that, even though quality service is touted as the ultimate goal, as facility managers traverse the long road that actually leads to outsourcing, the tenor of the outsourcing conversation changes. Journal of Facilities Management publishes: From the Facilities management outsourcing case studies findings there appears to be no slowdown in outsourcing efforts as companies continue to look at outsourcing facility management services as a means to resolve many issues, but there are different priorities pushing companies to outsource in than there were in Outsourcing at this scale was unprecedented in company history, so the stakes were high for this very visible project.

Along with detailed communication scripts developed by Trascent, the SOW provided the foundation for a collaborative negotiation process—a superior alternative to typically adversarial negotiations that are narrowly focused on cost. The study focused on FM market maturity and supplier capabilities and identified operational efficiencies and project savings as the basis for the outsourcing business case in those regions.

Each issue publishes industry articles, briefings, robust research pieces and reviews to examine: On the flip side, all too often there was a big push from this same audience to improve existing quality of service delivery centered solely around outsourcing as the only option, without much thought about what constituted quality service delivery.

They sought to find an LED system that would both lower energy consumption and reduce maintenance. Practice articles, detailing latest techniques, ideas and strategies employed by the leaders in FM. Regular features on project management and outsourcing, giving detailed, practical advice on the very latest - or enhanced - initiatives.

This emphasis tends to overshadow the quest for quality that initiated the conversation. Guided by its international and expert Editorial Board, Journal of Facilities Management publishes high-quality, authoritative, and detailed analysis, briefings and case studies on how facilities can and do play a vital part in helping deliver corporate strategy.

The primary contractor, Johnson Controls, brought in partner Optimum Energy to perform an ESA, which proved that optimizing the chiller plants across the campus would deliver significant energy savings. The KPMG survey shows that reducing operating costs has moved to the head of the list as the top driver for outsourcing decisions, and the report states that the operating cost motive has remained the top priority for the past three years.

Facilities management case studies

More of the priorities listed in the report have a financial basis than they did in The journal features a combination of theoretical and practical articles, complemented by a wide range of case studies and regular Facilities management outsourcing case studies, identifying key implications for senior practitioners in Facilities Management.

The strategy and process facility managers adopt to secure an outsourcing relationship is the critical element to striking the balance. Shifting to the present, findings from a January KPMG LLP study show a slightly different picture of the factors that drive organizations to outsource facility management services.

In the early days, when outsourcing first became a topic of consideration, facility managers sometimes faced a dilemma with respect to quality. One of the early studies on the corporate rationale that found quality service as a compelling driver for outsourcing was the IFMA Research Report There are approaches to the outsourcing process that allow facility managers to strike a balance between the desire for sustainable quality service delivery and the goal of controlling or even reducing overall costs.

The company faced major cost pressures due to a downturn in its core markets and had launched an enterprise-wide transformation program focused on cost reduction. How the dialogue gets muddled The conversation about establishing a strategic sourcing relationship typically commences with a focused discussion about maintaining or improving service delivery.

This quarterly publication features contributions from leading practitioners and thinkers in the field of Facilities Management, from some of the leading companies, government institutions, and universities in the world.

Research studies from some of the foremost international design and management schools and universities. New and emerging trends in FM FM strategies being applied by leading companies and public bodies New thinking in FM Management techniques and best practice Case studies to identify key and direct implications for senior FM practitioners.

Performance-Based Fire Protection at New Football Practice Facility Too often, when educational facilities look to add unique or architecturally impactful buildings on campus, restrictive fire codes put a damper on designs or threaten to significantly increase costs and compromise functionality.

That study identified access to specialty skills as the number one reason to outsource. The discussion usually evolves into the topic of how to improve the quality of service delivery, and hence the outsourcing suggestion is born.

But even at the time that survey was conducted, when the topic of quality was all the rage in corporate environments, reducing or controlling costs ranked second only to accessing specialty skills as a critical reason to outsource.Case studies from some of the facilities management projects that we have delivered recently.

Case Studies ePIPE Chosen to Protect Leaky Copper Pipes at Upscale Retirement Community The Covington is an upscale retirement community located in.

Home of Building Operating Management & Facility Maintenance Decisions Special Reports Facility Operating Budget Benchmarks for Office, Education, Other Buildings.

Managed Helpdesk outsourcing and facilities management software from FM Direct. Case Studies - Facilities Management Mitie FM Mitie Group is a strategic outsourcing and energy services company and since we have supported their FM requirements via an approved framework agreement, with particular attention to HMCS.

Construction & Facilities Management Case Studies

Outsourcing of facilities management (FM) services in public hospitals: A study on Nigeria’s perspective Author(s): Dubem Ikediashi (Department of Building, Faculty of Environmental Studies, University of Uyo, Uyo, Nigeria.).

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Facilities management outsourcing case studies
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